Privacy policy
Refunds & Returns
Obravia does not accept returns, refunds, or exchanges on purchased items unless the wrong item or wrong size was delivered and differs from what was originally purchased. Please review your order carefully before completing your purchase.
If you are unhappy with the quality of the product you received, please contact us and we may be able to come to a resolution.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
To help us process your request faster, please include:
- Your order number
- Photos of the item received
- A brief description of the issue
European Union 14 Day Cooling Off Period
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify, the item must be:
- Unworn and unused
- In its original packaging
- With tags attached
- Accompanied by proof of purchase or receipt
Contact us before returning any item related to an EU order.